IT Support

Systo offers comprehensive support packages for small businesses at a surprisingly low price. Please ask us for a quote.
We will design a support solution that fits your needs. The following options are available:

• Application Support Hotline (Microsoft Office, others upon request)
  Your employees can call our hotline whenever they run into problems that they cannot solve themselves. Depending on the package, a monthly time cap per seat or a total cap will apply.
  
  
• On-Site Hardware Support (24 hour response time)
  If one of your systems fails, a Systo engineer will respond within 24 hours and determine the cause. A monthly time limit will apply, depending on your plan. Repairs will be performed up to the monthly time cap. Parts will be billed separately
  
  
• Network Support
  Systo will install remote access to your network and provide remote management of users, domains and other network components. A one-time setup fee will be charged for this service. There will also be a monthly time cap for this offering.
  
  

Billing will occur on a monthly basis in advance, and the monthly payment must be received in full in order to receive this service.

Please provide comprehensive information about the systems that you have currently deployed. This will help in the preparation of an accurate price quote.